SanGiovanni Laboratory Team Pledge

We will treat each other the way we want to be treated.

We will:

• treat each other with respect & dignity

• treat each other as professionals

• greet each other by name

• welcome and encourage new team members

• be honest and open in all interactions

• be respectful of everyone’s privacy

• be culturally and racially sensitive

We will not:

• raise our voices in anger or use sarcasm or profanity

• be passive-aggressive

• make culturally or racially derogatory remarks

• undermine each other’s work

• criticize each other, the SanGiovanni Laboratory, and UArizona in public spaces


We will cultivate a spirit of inquiry.

We will:

• ask “why” when we have questions or concerns, especially about safety

• ask for a pause when we think someone is about to make a mistake or do something unsafe

• thank each other for raising concerns

• declare our openness to the inquiry of others

We will not:

• respond with anger or sarcasm when someone requests a pause

• intentionally belittle or respond in a threatening or condescending manner when someone asks a question

• tolerate rudeness

• stifle learning


We will defer to each other’s expertise.

We will:

• encourage each other to offer different perspectives

• recognize that all members make important contributions to the team

• seek help when we don’t know the answer

We will not:

• belittle or ignore the ideas and perspectives offered by each other

• assume that expertise is overruled by age, profession, or rank


We will communicate effectively.

We will:

• listen thoughtfully and ask for clarification when we don’t understand

• check that others have understood when we say something important

• remain respectful with our body language and tone of voice

• remain calm when confronted with or responding to stressful situations

• use scripts, read-back, repeat-back, or other techniques where appropriate to reduce the chance of misunderstanding

We will not:

• stifle clarifying questions

• interrupt our team members unnecessarily

• say “it’s not my job” or “it’s not my responsibility”


We will commit to these behaviors in support of the SanGiovanni Lab Mission.

We will:

• encourage and support each other

• hold each other accountable for the behaviors identified in this Pledge

Inspired by and adapted from a pledge developed and posted by The Emory University Healthcare System